Administration Training and Documentation
Any administrative staff will benefit from administrative training tailored to your environment? TroCor can provide structured training courses and course materials designed to address your specific needs. Documentation is available from either third party training centers or written specifically around your specifications. Contact TroCor for a quote and to schedule training.
End User Training
As corporations move to new software packages and users experience changes in desktop look and feel, corporations often overlook the aspect of end user training. Many users fear the computer, or are unfamiliar with the advanced features of an application. Training can help a user overcome their aversion to a computer and experience the increased productivity that advanced features offer. Let TroCor instructors present either canned or custom training programs.
Centralized HelpDesk Services
Does your company require the services of a HelpDesk, but is unable to justify the costs of a 7x24 support staff? TroCor can provide your organization with the services of a centralized HelpDesk on either a contract, per incident, or per minute basis.
Telephone Support Services
Often network problems can be troubleshot and sometimes resolved remotely without the delay and additional costs associated with a site visit. Telephone support services are available on either a contract, per incident, or per minute basis.
|
